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Communication Skills/Effective Communication

Effective communication involves total understanding, not just telling someone something.

This workshop will provide participants with a solid understanding of the key principles of effective communication and written specific goals to apply the learning in everyday situations.

In this course, participants will:

  • Study and practice two strategies of effective communication: Listening Skills & Body Language
  • Discover how to handle both individual and group communication challenges
  • Identify personal areas of improvement.
  • Understand different paradigms in communication
  • Explore interpersonal communication and its applications
  • Explore the impact of conflict in communication, and how to resolve it
  • Study strategies for persuasion and negotiation in communication
  • Develop strategies for giving and receiving feedback.